Operations and Process Management: Principles and Practice for Strategic Impact

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Written by best-selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.

• A diagnostic approach equips you with the questions to effectively assess and improve the operations and processes in your company.
• Cases in the main text provide an insight into the reality of managing operations. Interactive cases provide the opportunity to work through the decision-making process to solve operations problems.
• A balance of service and manufacturing examples equips you with a practical and wide-ranging understanding of the material.
• An interactive study guide featuring video, animated diagrams, Excel spreadsheets and further examples provides practical guidance on core concepts and issues.

Ideal for students taking any practically-orientated MBA, executive MBA or executive course in Operations and Process management.

Download ebook: Operations and Process Management: Principles and Practice for Strategic Impact

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